Q: How does UBTC BillPayer work?
A: UBTC BillPayer is offered through Internet Banking and allows you to set up payments to just about anyone. You tell us the person or company you want to make a payment to, and we send the payment to the payee and withdraw the money from your account on the scheduled due date. You may schedule one-time, occasional, or recurring payments to be paid right away or a date in the future.
Q: Whom can I pay with this service?
A: You can pay virtually anyone you want through UBTC BillPayer. There are many payees already on the national database, but you may add anyone to our list of payees, as long as they have a valid U.S. mailing address.
Q: When are payments processed?
A: Payments are processed each business day. Any payments scheduled on a non-business day (Saturday, Sunday, and federal holidays) will be issued the following business day.
Q: How far in advance should I schedule payments?
A: Generally, the system requires payments be scheduled at least 4 days before the payment (due) date. However, some payments can be scheduled to be paid the next business day. The dynamic payment calendar on the Pay Bills module will advise the user of the earliest available payment date for the payee.
Q: When I add a new payee, do I have to wait before I can make the first payment?
A: No. When you add a payee to the Internet Banking payee database, you may immediately schedule a payment to be paid on the next available payment processing day.
Q: Does the system offer E-Bills/Electronic Bill Presentment with email notification?
A: Yes, for those payees that offer an Ebill service. If available you will see an icon in green that states "Get Bill" next to the payee and you can complete the necessary information to receive an Ebill for that specific payee. Once you have completed those steps and the biller accepts, the icon will change to "Bill" which signifies an Ebiller payee.